SPRINT! services cover not only PRODUCT DEVELOPMENT including SMART METERING and E-MOBILITY, but also BUSINESS PROCESSES and DATA EXCHANGE in view of customer support improvements.
Below an overview of key projects:
- Expansion of supply management of a country-wide active poser and natural gas retail company
- Concept to increase (encashment success) collection rates and to improve billing procedures in the field of contracting and utility cost invoices
- Business process optimisation and utilisation of related IT systems in order to cope with the in- and outgoing market communication messages
- Business process optimisation and organisation building of a medium-sized business with the focus on sales organisation and procedures
- Preparation of service contracts for a nationwide call/billing operator whilst reducing cost-to-serve of a major electricity and gas retail company
- Product development and management of service contracts of a call/billing company serving the utilities sector
